At Digital People we specialise in sourcing senior digital appointments that will become game changers for our clients’ businesses. Retained search is often used where a pivotal role is required to help future-proof the digital needs of the business, transform it or accelerate its growth.

Pauley Creative is the digital marketing agency for the construction industry – they work with ambitious organisations within the construction industry and the built environment on everything, from digital marketing strategy through to web design and lead generation. Founded by Nick Pauley over 19 years ago, Pauley Creative currently employs seven members of staff.

An undeniably niche business, Pauley Creative first contacted Digital People with a requirement for a Business Development Manager to join the team. Yet, after meeting owner Nick and understanding where the business wants to be, the search shifted to encompass a broader role, filled by new Head of Sales, David W.

Nick’s perspective

Pauley Creative is a company has typically recruited through word of mouth, cheap online advertising or via a local agency. We’re a specialist digital agency that’s is steadily growing. We’ve had mixed success recruiting in the past, but a recent experience had left us skeptical.

Recruiting into a small business in general seems tough. If anything it’s been the lack of local, well-skilled candidates that’s been the problem – we’ve had to recruit for attitude foremost and then train up which has taken time and risk.

We previously made a senior hire and it didn’t go as expected and cost both money and time. It also resulted in a loss of confidence in our recruitment process. One of the things I learned from the experience is that in a small firm you have to get buy-in from the entire team and that they have to be involved in the decision making process.

When I met Digital People I explained that the most recent experience had left us a bit raw and because of that we needed some reassurances. The founder Ed did a great job of putting our minds at ease and was extremely pro-active in finding strong candidates, just as he’d said they would. Ed was happy and enthusiastic about having the team involved, and gave us a lot confidence they’d find the right guy.

They managed our expectations well from a timings perspective and then over delivered, getting our man in place much sooner than we anticipated. In our initial conversations Ed mentioned that they’d prefer to give us just one benchmark candidate. However, as we wanted to see a few candidates they listened to our concerns, and presented several very solid candidates along with their benchmark, David.

Their benchmark candidate was on the money, and this ultimately led us to stop the process halfway through and offer David the position. It’s early days but it’s clear that David has fit into our team incredibly well – he’s generating revenue already and has hit the ground running. He’s proven to be exactly what we needed.

“We never believed that we’d be this far down the line but that’s testament to Digital People’s understanding of the role. Digital People is exactly the kind of partner we’d want to work with time and time again. The process, outcome and the way they communicate is first rate.”

David’s perspective

Ed and the team at Digital People have an enviable place at the top of the digital recruitment industry. Where almost all other agencies are quantitative based – with commission hungry recruiters only interested in putting large numbers of candidates forward, regardless of their suitability – Digital People offer something different.

They are highly consultative, and create valuable insight into the DNA of their clients and their requirements, often challenging their original needs for the good of their business. They insisted on a face-to-face meeting, and I found it refreshing that the founder Ed had thoroughly read my CV, and gained an understanding of my experience before we met.

“Now I’ve been successfully matched into my new role it’s clear that they really understood the client’s needs & have the ability to make successful long-term placements. Please don’t judge all recruitment companies the same, Digital People are in a different league!”

Need help finding your next business critical digital hire?

Whether you have a senior role that’s proving difficult to fill, or you need advice determining what role is right for the next phase of your business growth, Digital People can help.

Call us to find out more about our award winning digital recruitment services.

Call us on 0333 772 1563